Privacy Policy

1. Introduction

Landscaping In NYC ("we," "us," or "our") is committed to protecting the privacy of every visitor who uses our website, tools, and services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data.

By accessing or using landscapinginnyc.com (the "Site"), you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out a contact form, request a free estimate, or otherwise communicate with us, you may provide:

• Full name
• Email address
• Phone number
• Property address, neighborhood, or borough
• Project details (service type, project size, budget, timeline)
• Any additional information you include in a message or form submission

2.2 Information Collected Automatically

When you visit the Site, we automatically collect certain technical information through cookies, server logs, and similar technologies, including:

• IP address and approximate geographic location
• Browser type, version, and language
• Device type, operating system, and screen resolution
• Referring URL, pages visited, time on page, and click behavior
• Date and time of each visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies (pixels, local storage) to improve the user experience, analyze Site traffic, and deliver relevant content. You may adjust your browser settings to refuse cookies, but some features of the Site may not function properly without them.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests
• Schedule on-site visits and provide landscaping proposals
• Provide personalized content, guides, and cost estimator results
• Analyze and improve the performance, security, and usability of the Site
• Send transactional communications related to your inquiry (e.g., confirmation emails)
• Comply with legal obligations and enforce our Terms of Service
• Detect, prevent, and address fraud, abuse, or technical issues

We do not sell your personal information. We do not use your information for automated decision-making or profiling that produces legal effects.

4. How We Share Your Information

We may share your information with the following categories of third parties:

• Service Providers: We use third-party services for hosting (Vercel), database management (Supabase), analytics (Google Analytics or similar), and email delivery. These providers process data on our behalf and are contractually obligated to protect your information.
• Subcontractors: For certain specialized services (e.g., tree removal, structural engineering), we may share relevant project details with trusted subcontractors. We only share information necessary to complete your project and require subcontractors to protect your data.
• Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If Landscaping In NYC is acquired, merged, or undergoes a reorganization, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and estimate requests are retained for up to 24 months after your last interaction with us. You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS/SSL), secure database storage, access controls, and regular security audits. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

7.1 All Users

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, and disclose
• The right to delete your personal information
• The right to opt out of the sale or sharing of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit use of sensitive personal information

To exercise your CCPA/CPRA rights, contact us at green@landscapinginnyc.com or call (212) 202-8770. We will respond within 45 days.

7.3 European Economic Area Residents (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

• The right to access, rectify, or erase your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

Our legal basis for processing your personal data includes: consent (when you submit a form), legitimate interest (analytics and site improvement), and contractual necessity (fulfilling estimate requests).

8. Third-Party Links

The Site may contain links to third-party websites, including supplier websites, educational resources, and partner organizations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Landscaping In NYC is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it promptly.

10. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting. There is currently no industry standard for how websites should respond to DNT signals. We do not currently respond to DNT signals but may update this policy as standards evolve.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on the Site. Your continued use of the Site after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a privacy concern, please contact us: